AI Rankings · chatbots and conversational ai for customer service · Australia
Voiceflow, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for chatbots and conversational AI for customer service, Voiceflow came up in 10 of 180 answers. That puts it #19 of the 250 companies AI named in Australia.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #19of 250 | 6% | 100% | 4.7 | 8 of 60 |
 ChatGPT | #52of 156 | 2% | 100% | 3.0 | 1 of 60 |
 Gemini | #20of 107 | 5% | 100% | 5.3 | 3 of 60 |
 Google AI Mode | #10of 114 | 10% | 100% | 4.7 | 6 of 60 |
Google AI Mode names Voiceflow most often, ChatGPT least. Intercom leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Intercom58 answers ahead of you | 38% | 35% | 40% | 38% |
| 16 | Miyai1 answer ahead of you | 6% | 5% | 12% | 2% |
| 17 | Shopify Inbox1 answer ahead of you | 6% | 5% | 7% | 7% |
| 18 | Adalevel with you | 6% | 2% | 8% | 7% |
| 19 | Voiceflowyou | 6% | 2% | 5% | 10% |
Ada is level with you, Chatbase 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Voiceflow when they named it, word for word, from the October 2026 answers.
Voiceflow / Custom AI Builders: If you build a custom bot via platforms like Voiceflow, they offer monthly workspace seats
If you build a custom bot via platforms like Voiceflow, they offer monthly workspace seats.
You can downgrade a team member or cancel the pro tier during off-peak months and scale right back up ahead of November.
AI states 11 facts about Voiceflow
In the October 2026 answers, AI describes your company in 11 statements: 11 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 11 in Findrix →What to do with this report
Get named where you are not
Voiceflow appeared in 8 of the 60 buyer questions. Findrix runs the other 52 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 11 facts about Voiceflow. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
← Back to Chatbots and conversational AI for customer service in AustraliaRequest a correction or removal
Get Voiceflow recommended by AISee what AI says about your company, who it names instead, and what to change so it names you.