AI Rankings · contact centre communications platforms · Australia
IPscape, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for contact centre communications platforms, IPscape came up in 22 of 180 answers. That puts it #14 of the 177 companies AI named in Australia.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #14of 177 | 12% | 100% | 2.6 | 19 of 60 |
 ChatGPT | #7of 100 | 27% | 100% | 2.6 | 16 of 60 |
 Gemini | #23of 102 | 5% | 100% | 3.3 | 3 of 60 |
 Google AI Mode | #15of 84 | 5% | 100% | 2.0 | 3 of 60 |
ChatGPT names IPscape most often, Google AI Mode least. Genesys Cloud CX leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Genesys Cloud CX106 answers ahead of you | 71% | 63% | 77% | 73% |
| 11 | HubSpot5 answers ahead of you | 15% | 5% | 15% | 25% |
| 12 | Telstra4 answers ahead of you | 14% | 30% | 10% | 3% |
| 13 | Freshworks3 answers ahead of you | 14% | 5% | 18% | 18% |
| 14 | IPscapeyou | 12% | 27% | 5% | 5% |
Freshworks is 3 answers ahead of you, 3CX 3 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described IPscape when they named it, word for word, from the October 2026 answers.
IPscape (Australian-Built Option) Why it fits storm spikes: IPscape is a homegrown Australian cloud contact centre platform built on Microsoft Azure, meaning local data sovereignty and low latency
IPscape is a homegrown Australian cloud contact centre platform built on Microsoft Azure, meaning local data sovereignty and low latency.
It is heavily utilized by local financial, insurance, and government bodies.
AI states 45 facts about IPscape
In the October 2026 answers, AI describes your company in 45 statements: 29 about the service, 6 about prices, 5 about other things, 2 about ownership, 2 about address and 1 about history.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 45 in Findrix →What to do with this report
Get named where you are not
IPscape appeared in 19 of the 60 buyer questions. Findrix runs the other 41 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 45 facts about IPscape. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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