AI Rankings · it support and managed service providers (smb) · Melbourne
BITS IT Support, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), BITS IT Support came up in 21 of 240 answers. That puts it #3 of the 263 companies AI named in Melbourne.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #3of 263 | 9% | 100% | 2.9 | 16 of 80 |
 ChatGPT | #6of 176 | 9% | 100% | 4.4 | 7 of 80 |
 Gemini | #16of 127 | 4% | 100% | 1.7 | 3 of 80 |
 Google AI Mode | #2of 91 | 14%Most recommended | 100% | 2.3 | 11 of 80 |
Google AI Mode names BITS IT Support most often, Gemini least. CX IT Services leads on all 3 engines.
Named instead of you
Those named above you, you, and the three named right below you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services44 answers ahead of you | 27% | 30% | 20% | 31% |
| 2 | Tech Seek2 answers ahead of you | 10% | 8% | 10% | 11% |
| 3 | BITS IT Supportyou | 9% | 9% | 4% | 14% |
| 4 | TechAssistlevel with you | 9% | 16% | 8% | 3% |
| 5 | Intuitive IT6 answers behind you | 6% | 3% | 6% | 10% |
| 6 | Key IT6 answers behind you | 6% | 5% | 3% | 11% |
Tech Seek is 2 answers ahead of you, TechAssist level with you, Intuitive IT 6 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described BITS IT Support when they named it, word for word, from the October 2026 answers.
BITS (Business IT Support) — Dandenong South
its published information says it provides managed IT support and 24-hour technical support.
Delivers managed IT services tailored to small and growing businesses, including retail and hospitality environments.
AI states 32 facts about BITS IT Support
In the October 2026 answers, AI describes your company in 32 statements: 24 about the service, 6 about address, 1 about prices and 1 about team.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 32 in Findrix →Your “Top 3 in AI answers” badge
Google AI Mode puts BITS IT Support in its top 3 for Melbourne. That earns the badge for your website: it names the engine, links to the ranking and updates itself.
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/melbourne" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-melbourne-bits-it-support.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Melbourne" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/melbourne" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-melbourne-bits-it-support-dark.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Melbourne" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/melbourne" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-melbourne-bits-it-support-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Melbourne" width="260" height="48"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/melbourne" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-melbourne-bits-it-support-dark-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Melbourne" width="260" height="48"></a>
- One badge, the engines that recommend you on it. Add the other engines by climbing into their top 3.
- The image lives on findrix.ai and updates itself: month and engines change, your code does not.
- Drop out of every top 3 and it quietly turns into “Listed in AI Rankings”. It never breaks and never lies.
- It links to the ranking on findrix.ai.
- Use the image as it is. Do not edit, recolour or crop it.
- Always place it with the link from the code.
- The badge is valid while the current ranking backs it.
- Findrix may withdraw the badge, for example if the image is changed or the link is removed.
What to do with this report
Get named where you are not
BITS IT Support appeared in 16 of the 80 buyer questions. Findrix runs the other 64 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 32 facts about BITS IT Support. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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