AI Rankings · it support and managed service providers (smb) · Melbourne
Key IT, according to AI (October 2026)
When a buyer in Melbourne asked ChatGPT, Gemini or Google AI Mode for IT support and managed service providers (SMB), Key IT came up in 15 of 240 answers. That puts it #6 of the 263 companies AI named in Melbourne.
Every time it came up, AI recommended it rather than just mentioning it.
- 80 buyer questions
- 240 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Melbourne. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 80 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #6of 263 | 6% | 100% | 2.9 | 12 of 80 |
 ChatGPT | #13of 176 | 5% | 100% | 4.0 | 4 of 80 |
 Gemini | #28of 127 | 3% | 100% | 1.0 | 2 of 80 |
 Google AI Mode | #4of 91 | 11%Most recommended | 100% | 2.8 | 9 of 80 |
Google AI Mode names Key IT most often, Gemini least. CX IT Services leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | CX IT Services50 answers ahead of you | 27% | 30% | 20% | 31% |
| 3 | BITS IT Support6 answers ahead of you | 9% | 9% | 4% | 14% |
| 4 | TechAssist6 answers ahead of you | 9% | 16% | 8% | 3% |
| 5 | Intuitive ITlevel with you | 6% | 3% | 6% | 10% |
| 6 | Key ITyou | 6% | 5% | 3% | 11% |
Intuitive IT is level with you, Unity Systems level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Key IT when they named it, word for word, from the October 2026 answers.
Key IT Local Victorian team providing helpdesk support and Security Operations Centre (SOC) monitoring for active threats
Local Victorian team providing helpdesk support and Security Operations Centre (SOC) monitoring for active threats.
Good fit if you need continuous or broader network auditing after an intrusion.
AI states 19 facts about Key IT
In the October 2026 answers, AI describes your company in 19 statements: 14 about the service, 4 about address and 1 about other things.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 19 in Findrix →Your “Top 3 in AI answers” badge
Google AI Mode puts Key IT in its top 3 for Melbourne. That earns the badge for your website: it names the engine, links to the ranking and updates itself.
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/melbourne" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-melbourne-key-it.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Melbourne" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/melbourne" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-melbourne-key-it-dark.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Melbourne" width="320" height="72"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/melbourne" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-melbourne-key-it-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Melbourne" width="260" height="48"></a>
<a href="https://www.findrix.ai/rankings/au/it-support-and-managed-service-providers-smb/melbourne" title="Findrix AI Rankings"><img src="https://www.findrix.ai/badge/it-support-and-managed-service-providers-smb-melbourne-key-it-dark-pill.svg" alt="Findrix AI Rankings badge · IT support and managed service providers (SMB) in Melbourne" width="260" height="48"></a>
- One badge, the engines that recommend you on it. Add the other engines by climbing into their top 3.
- The image lives on findrix.ai and updates itself: month and engines change, your code does not.
- Drop out of every top 3 and it quietly turns into “Listed in AI Rankings”. It never breaks and never lies.
- It links to the ranking on findrix.ai.
- Use the image as it is. Do not edit, recolour or crop it.
- Always place it with the link from the code.
- The badge is valid while the current ranking backs it.
- Findrix may withdraw the badge, for example if the image is changed or the link is removed.
What to do with this report
Get named where you are not
Key IT appeared in 12 of the 80 buyer questions. Findrix runs the other 68 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 19 facts about Key IT. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
← Back to IT support and managed service providers (SMB) in MelbourneRequest a correction or removal
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