AI Rankings · chatbots and conversational ai for customer service · Australia
Chatbase, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for chatbots and conversational AI for customer service, Chatbase came up in 9 of 180 answers. That puts it #20 of the 250 companies AI named in Australia.
In 7 of those 9 answers AI recommended it. In the other 2 it only mentioned it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #20of 250 | 5% | 78% | 4.9 | 6 of 60 |
 ChatGPT | #13of 156 | 7% | 75% | 4.5 | 4 of 60 |
 Gemini | #21of 107 | 5% | 100% | 4.3 | 3 of 60 |
 Google AI Mode | #28of 114 | 3% | 50% | 6.5 | 2 of 60 |
ChatGPT names Chatbase most often, Google AI Mode least. Intercom leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Intercom59 answers ahead of you | 38% | 35% | 40% | 38% |
| 17 | Shopify Inbox2 answers ahead of you | 6% | 5% | 7% | 7% |
| 18 | Ada1 answer ahead of you | 6% | 2% | 8% | 7% |
| 19 | Voiceflow1 answer ahead of you | 6% | 2% | 5% | 10% |
| 20 | Chatbaseyou | 5% | 7% | 5% | 3% |
Voiceflow is 1 answer ahead of you, ChatBot.net.au 1 behind.
See, question by question, who took the spot →In AI’s own words
How the engines described Chatbase when they named it, word for word, from the October 2026 answers.
Chatbase: A super fast, no-frills option if you just want to upload your existing PDF docs, Notion pages, or website URL and instantly generate an AI chatbot widget that you can embed on your site …
A super fast, no-frills option if you just want to upload your existing PDF docs, Notion pages, or website URL and instantly generate an AI chatbot widget that you can embed on your site with a single line of JavaScript.
These tools specialize entirely in ingesting your help docs, Notion pages, or PDFs and spinning up a custom AI chat widget that you can paste onto your website.
AI states 6 facts about Chatbase
In the October 2026 answers, AI describes your company in 6 statements: 5 about the service and 1 about prices.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 6 in Findrix →What to do with this report
Get named where you are not
Chatbase appeared in 6 of the 60 buyer questions. Findrix runs the other 54 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 6 facts about Chatbase. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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