AI Rankings · chatbots and conversational ai for customer service · Australia
Kore.ai, according to AI (October 2026)
When a buyer in Australia asked ChatGPT, Gemini or Google AI Mode for chatbots and conversational AI for customer service, Kore.ai came up in 11 of 180 answers. That puts it #15 of the 250 companies AI named in Australia.
Every time it came up, AI recommended it rather than just mentioning it.
- 60 buyer questions
- 180 answers read
- 3 engines
Where you stand
Your totals across all 3 engines first, then the same numbers engine by engine. Rank is your place among the companies that engine named in Australia. Mention rate is the share of that engine’s answers that name you. Recommendation rate is the share of your mentions where you are put forward as a recommendation, not just named. Average position is the place you take in an answer that names you, 1 means first. Questions you appear in is how many of the 60 buyer questions named you at least once.
| Engine | Rank | Mention rate | Recommendation rate | Average position | Questions you appear in |
|---|---|---|---|---|---|
| All 3 engines | #15of 250 | 6% | 100% | 4.6 | 9 of 60 |
 ChatGPT | 0 of 60 | ||||
 Gemini | #18of 107 | 7% | 100% | 4.0 | 4 of 60 |
 Google AI Mode | #6of 114 | 12% | 100% | 5.0 | 7 of 60 |
Google AI Mode names Kore.ai most often, Gemini least. Intercom leads on all 3 engines.
Named instead of you
The leader, the three named right above you, and you. Share of answers that name each one, overall and on each engine.
| Rank | company | Mention rate | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|---|---|
| 1 | Intercom57 answers ahead of you | 38% | 35% | 40% | 38% |
| 12 | AiDial2 answers ahead of you | 7% | 2% | 10% | 10% |
| 13 | Google2 answers ahead of you | 7% | 10% | 8% | 3% |
| 14 | ServiceNow2 answers ahead of you | 7% | 7% | 10% | 5% |
| 15 | Kore.aiyou | 6% | 7% | 12% |
ServiceNow is 2 answers ahead of you, Miyai level with you.
See, question by question, who took the spot →In AI’s own words
How the engines described Kore.ai when they named it, word for word, from the October 2026 answers.
Kore.ai or Amelia: Why it fits: These are enterprise-grade conversational AI platforms heavily used in large institutions for process automation
They can securely execute API calls to identity management systems mid-chat.
They offer deep conversational IVR and chat capabilities across dozens of languages, well-suited for organizations requiring complex backend workflow execution (like checking a bank balance or processing a claim) in Mandarin or Vietnamese.
AI states 10 facts about Kore.ai
In the October 2026 answers, AI describes your company in 10 statements: 10 about the service.
Findrix checks each one against your own facts, statement by statement, and writes the correction email for you.
Check all 10 in Findrix →What to do with this report
Get named where you are not
Kore.ai appeared in 9 of the 60 buyer questions. Findrix runs the other 51 for you and shows who AI names there instead, and which sites got them the spot.
Fix what AI gets wrong
AI states 10 facts about Kore.ai. Findrix puts each one next to your own facts and writes the correction email for you to send.
Watch it move
In your inbox: a report after every scan and a monthly PDF for your team. An email when a fix worked or a rival overtakes you, and right away if your site blocks AI bots or goes down.
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